Privacy Policy | Kc Socials Media

PRIVACY NOTICE

Last Updated: 24 August 2026

KC Socials (the 'Company') is committed to maintaining robust privacy protections for its customers. Our Privacy Notice ('Privacy Notice') is designed to help you understand how we collect, use, and safeguard the information you provide to us, and to assist you in making informed decisions when using our services.

We understand that your privacy is important, and you care about how your personal data is used and shared. We respect and value the privacy of everyone who visits our website or interacts with us, and we will only collect and use personal data in a manner that is consistent with our obligations and your rights under the law. We undertake to preserve the confidentiality of all information you provide to us.

Data Protection Laws (Data Protection Act 2018 and the UK General Data Protection Regulation) require us to inform you about your rights and our obligations in regard to the processing and control of your personal data.

Please read this Privacy Notice carefully and ensure that you understand it. If you do not accept and agree with this Privacy Notice, please stop using our site or services immediately.

By accessing our site or our services, you accept our Privacy Notice and Terms and Conditions and consent to our collection, storage, use, and disclosure of your personal information as described in this Privacy Notice.

INFORMATION WE COLLECT

Usage Data
KC Socials processes information about your use of our website and services ('usage data'). The source of this data is Google Analytics. We collect usage data to:

Deliver website content correctly.
Improve our website and user experience.
Analyse trends and track user interactions.
Provide email updates or marketing materials that may interest you.

Notification Data
We collect information that you provide to us for subscribing to our email notifications and newsletters ('notification data'), via our email platform, MailerLite. You will only receive our newsletters, updates, and marketing emails if you have:

Provided a valid email address.
Opted into receiving communications from us.

The personal information collected for newsletter registration is used to send you relevant content and track engagement. You can unsubscribe from these communications at any time using the link provided in each email.

Enquiries, Correspondence, and Customer Relationship Data
We may process information contained in any enquiry you submit to us regarding our services ('enquiry data'). If you contact us via email or through our website, the information you provide is automatically stored. This may include:

Your name and contact details.
Any information contained in the communication between you and KC Socials.

Application Data
If you apply to work with us via our online application form (hosted by Airtable), we collect information you provide, which may include your name, email address, business details, social media accounts, budget range, and information about your marketing needs ('application data'). This is used solely to assess whether we're a good fit to work together, and to prepare a proposal if we proceed.

HOW WE USE AND SHARE INFORMATION

Personal Information
We do not sell, trade, or rent your personal information for marketing purposes without your consent.

We share personal information with trusted third-party service providers who assist us in providing our services, currently including:

Wix: our website hosting platform.
MailerLite: our email marketing and newsletter platform.
Google Analytics: website usage analytics.

These providers only use your data in line with their own privacy policies.

International Transfers
Some of our third-party providers may store or process data outside the UK or European Economic Area (EEA). Where this happens, we take steps to ensure your data remains protected in line with UK GDPR requirements, such as relying on providers with appropriate safeguards (e.g. Standard Contractual Clauses).

Non-Personal Information
We may use non-personal information to help us improve our services and customise your experience. We may anonymise personal information to analyse trends and usage patterns. This Privacy Notice does not limit in any way our use or disclosure of non-personal information, and we may share it with partners, advertisers, and other third parties at our discretion.

LEGAL BASIS FOR PROCESSING

KC Socials processes your personal information based on:

Your consent.
Legitimate interests.
Compliance with legal obligations.

Examples include managing our business risks, fulfilling tax obligations, or obtaining professional advice. We may also process your information when complying with legal requests such as from law enforcement or court orders.

RETAINING AND DELETING YOUR PERSONAL INFORMATION

We will retain your data as long as it is necessary for business and legal reasons to fulfil our services and obligations to you. Application data from unsuccessful or non-progressing enquiries will typically be retained for no longer than 12 months, unless you ask us to delete it sooner.

YOUR RIGHTS

Under data protection laws, you have rights in relation to your personal data, including the right to:

Access, correct, or erase your data.
Restrict or object to its processing.
Data portability.
Withdraw your consent if processing is based on consent.

You can learn more about these rights at ico.org.uk.

If you wish to exercise any of these rights, please email us at: support@kcsocials.media.

We may request specific information to verify your identity before processing your request. This ensures that personal data is not disclosed to anyone without the right to access it. We aim to respond to all legitimate requests within one month. If a request is complex, we will notify you if it will take longer.

If you are unhappy with how we collect and use your data, you have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (ico.org.uk). We would appreciate the opportunity to resolve your concerns directly before you approach the ICO, so please contact us first.

THIRD-PARTY LINKS

Our website may include links to third-party websites, plugins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these websites and are not responsible for their privacy policies. We encourage you to review the privacy notice of every website you visit.

You can set your browser to refuse all or some browser cookies or alert you when websites set or access cookies. If you disable or refuse cookies, some parts of our website may not function properly. For more information, please see our cookie policy.

If you have any questions regarding this Privacy Notice or our practices, please contact us at: support@kcsocials.media